Today I conducted a little experiment with my team to gauge their satisfaction and quality of work outputs. What I did was create a equation whereby my team assessed where they are at and the levels of fulfillment they get out of their roles.
B/V = fulfillment factor
So how does it work? On a scale of 1 to 10 get each person to rate how busy they are on an average day. Then get those people to rate again on a scale of from 1 to 10 how much value they feel they create or produce from all of their busyness in a day.
Divide the two numbers and you get a ratio. That ratio can be converted into a percentage and you can quickly assess how much value your team members are getting out of their roles. I have yet to get any aggregate numbers or scales across different teams but I hope to complete that work shortly. With my team the average percentage of busyness versus value created was about 40%. Now if an average company only ever created 40% value out of all the work, effort, time and money it committed – would anyone invest in a company like that?
Yes, I agree it is a very crude calculation that is very subjective but it is a quick gauge on how people feel they are going in their role.
And now where to from here? How do we raise the fulfillment factor and increase the value and outputs of the team? Stay tuned. All be revealed soon!